• Where are your products made?

    NEO is Australian made and owned.

    Does NEO contain parabens?

    NEO tries to eliminate as many unnecessary chemicals as possible, and the NEO range does not contain parabens.

    Has NEO been tested on animals?

    At NEO we are animal lovers, and therefore do not test on animals.

    I have sensitive skin, will NEO be suitable for me?

    NEO is suitable for most skin types, however some ingredients are quite active. If you are concerned about NEO’s suitability to your skin, please feel free to contact us and we will send you a sample to patch test for any reaction.

  • Can I use NEO products if I am pregnant?

    All NEO products are safe to use while pregnant or breastfeeding. Please note, NEO SMOOTH+ contains glycolic and lactic acid, and though deemed safe, if you have any concerns please consult your Doctor prior to use.

    Are NEO products hypoallergenic?

    Yes

    Are your products suitable for vegetarians/vegans?

    Yes, all NEO products are vegan and vegetarian friendly.